Precious Peach

Return & Refund Policy:

We want you to be completely satisfied with your purchase of the JoyBell Church Hat. If, for any reason, you are not satisfied with your order, we offer a comprehensive Return & Refund Policy to ensure your peace of mind. Please review the following guidelines:

• Eligibility for Returns: To be eligible for a return, your Precious Peach Church Hat must be in its original condition, unworn, and with all tags and packaging intact. We kindly request that you initiate the return process within 14 days from the date of delivery.

• Return Process: To initiate a return, please contact our customer support team either through email or our designated return portal on our website. Provide us with your order details, including the order number and reason for return. Our customer support team will guide you through the return process and provide you with a return authorization if your request is eligible.

• Return Shipping: The cost of return shipping will be the responsibility of the customer unless the return is due to a defective or incorrect item received. We recommend using a reputable shipping service with tracking and insurance, as we cannot be held responsible for lost or damaged return shipments.

• Refund Process: Once we receive and inspect the returned Precious Peach Church Hat, we will process your refund. The refund will be issued using the original payment method used for the purchase. Please note that the refund amount will exclude any shipping charges paid during the initial purchase.

• Refund Timeframe: We strive to process refunds promptly upon receiving the returned item. However, please allow up to 5-7 business days for the refund to reflect in your account. The exact time may vary depending on your payment provider's policies.

• Non-Returnable Items: For hygienic reasons, we cannot accept returns on hats that have been worn, altered, or damaged by the customer.

• Exchanges: Unfortunately, we do not offer direct exchanges at this time. If you wish to exchange your Precious Peach Church Hat for a different size or style, we kindly request that you return the original item and place a new order through our online store.

If you have any further questions or require assistance regarding our Return & Refund Policy, please don't hesitate to contact our customer support team. We are here to help you and ensure a smooth resolution to any issues you may encounter.

We are delighted to offer convenient and reliable shipping options for your JoyBell Church Hat purchase. Here are the details:

• Processing Time: Once your order is placed, please allow 5-7 business days for our team to process and prepare your hat for shipment. During peak seasons or promotional periods, processing times may be slightly longer, but we always strive to ensure prompt order fulfillment.

• Shipping Methods: We provide several shipping methods to cater to your needs:

  • Standard Shipping: Our standard shipping option delivers your package within 5-7 business days, depending on your location. This method offers a cost-effective solution for timely delivery.

  • Expedited Shipping: For customers who wish to receive their JoyBell Church Hat more quickly, we offer expedited shipping. This option ensures delivery within 3-5 business days, depending on your location. Please note that additional charges may apply for expedited shipping.

• Tracking Your Order: Once your JoyBell Church Hat is on its way, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimate the expected delivery date. We partner with reputable shipping carriers to ensure reliable tracking and secure delivery.

• International Shipping: We are pleased to offer international shipping to customers outside of our domestic shipping regions. Please note that international shipping times may vary depending on the destination country and any customs processes. Import duties, taxes, and customs fees, if applicable, are the responsibility of the customer.

• Packaging: To ensure that your JoyBell Church Hat arrives in perfect condition, we take great care in packaging. Your hat will be delicately wrapped and secured in a sturdy box or protective packaging to safeguard it during transit.

• Shipping Restrictions: Please be aware that there may be certain shipping restrictions or limitations based on your location. It's essential to review our shipping policies or contact our customer support team for any specific questions regarding shipping to your region.

If you have any further questions or concerns about our shipping process, please don't hesitate to reach out to our friendly customer support team using our contact us page. We are here to assist you and ensure a smooth and enjoyable shopping experience.